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rfmcdonaldLast night, I and several dozen others had a rather unpleasant encounter with a bus driver who, after finding out that horn was blaring because of some sort of mechanical fault, began screaming and swearing at the passengers for a couple of minutes until he managed to turn off the horn (two minutes?).
This morning, I filed a complaint with the TTC over his behaviour. TTC workers certainly deserve respect, but so do their passengers. I wasn't sure where to go, but Google took me to the very helpful "TTC Complaints, Compliments and Suggestions" page.
I was told by the helpful worker that I had to submit a written description of the incident within twenty days, preferably within the week.
In addition, there are two pages relevant, one form allowing people to submit complaints about employees in general or unknown employees, the other for identifiable individual employees.
Quite a few Torontonians have witnessed--of perhaps even suffered--abuse from TTC workers. Maybe it's time that this should stop.
This morning, I filed a complaint with the TTC over his behaviour. TTC workers certainly deserve respect, but so do their passengers. I wasn't sure where to go, but Google took me to the very helpful "TTC Complaints, Compliments and Suggestions" page.
By mail; write to:
TTC Customer Service
1900 Yonge Street,
Toronto, Ontario, M4S 1Z2
By phone; call us at
416-393-3030
Business weekdays from 8:00 a.m. to 5:00 p.m.
* Via fax at:
416-488-5773
I was told by the helpful worker that I had to submit a written description of the incident within twenty days, preferably within the week.
In addition, there are two pages relevant, one form allowing people to submit complaints about employees in general or unknown employees, the other for identifiable individual employees.
Quite a few Torontonians have witnessed--of perhaps even suffered--abuse from TTC workers. Maybe it's time that this should stop.
