[LINK] "Technology not causing social isolation: Pew study"

[rfmcdonald]

This is worth noting, not least because the thesis that the study disproved runs completely against my own experiences.

Contrary to popular belief, technology is not leading to social isolation and Americans who use the Internet and mobile phones have larger and more diverse social networks, according to a new study.

"All the evidence points in one direction," said Keith Hampton, lead author of the report by the Pew Internet and American Life Project released Wednesday. "People's social worlds are enhanced by new communication technologies.

"It is a mistake to believe that Internet use and mobile phones plunge people into a spiral of isolation," said Hampton, an assistant professor of communication at the University of Pennsylvania.

The authors said key findings of the study -- "Social Isolation and New Technology" -- "challenge previous research and commonplace fears about the harmful social impact of new technology."

"There is a tendency by critics to blame technology first when social change occurs," Hampton said.

"This is the first research that actually explores the connection between technology use and social isolation and we find the opposite.

"It turns out that those who use the Internet and mobile phones have notable social advantages," Hampton said. "People use the technology to stay in touch and share information in ways that keep them socially active and connected to their communities."

The study found that six percent of Americans can be described as socially isolated -- lacking anyone to discuss important matters with or who they consider to be "especially significant" in their life.

That figure has hardly changed since 1985, it said.

The study examined people's discussion networks -- those with whom they discuss important matters -- and core networks -- their closest and most significant confidants.

It found that on average, the size of people's discussion networks is 12 percent larger among mobile phone users, nine percent larger for those who share photos online, and nine percent bigger for those who use instant messaging.

The diversity of people's core networks tends to be 25 percent larger for mobile phone users, 15 percent larger for basic Internet users, and even larger for frequent Internet users, those who use instant messaging, and those who share digital photos online.

The Pew report mentioned is available here. Hampton et al. abstract their findings as follows.

. Sociologists Miller McPherson, Lynn Smith-Lovin and Matthew Brashears suggest that new technologies, such as the internet and mobile phone, may play a role in advancing this trend. Specifically, they argue that the type of social ties supported by these technologies are relatively weak and geographically dispersed, not the strong, often locally-based ties that tend to be a part of peoples’ core discussion network. They depicted the rise of internet and mobile phones as one of the major trends that pulls people away from traditional social settings, neighborhoods, voluntary associations, and public spaces that have been associated with large and diverse core networks.

The survey results reported here were undertaken to explore issues that have not been probed directly in that study and other related research on social isolation: the role of the internet and mobile phone in people’s core social networks.

This Pew Internet Personal Networks and Community survey finds that Americans are not as isolated as has been previously reported. People’s use of the mobile phone and the internet is associated with larger and more diverse discussion networks. And, when we examine people’s full personal network – their strong and weak ties – internet use in general and use of social networking services such as Facebook in particular are associated with more diverse social networks.